Our Guarantees:
POLICY ON PRIVACY
Protecting your privacy is our top priority whenever you visit our site. We only use the personal information you provide when filling out the order form to contact you about your order. Your personal information is never sold or shared with a third party.
To prevent unauthorized access or disclosure of information, we take every precaution to keep your personal information secure with us. We advise our clients, however, to exercise caution when sharing personal information via insecure social networks, email, and other communication channels.
Collegecustomessays.com reserves the right, at any time, to revise or change our policies. If you need more information, please contact us or keep up to date by reading our policies on a regular basis. You automatically confirm acceptance of our privacy policy, including the terms and conditions, by using the services or sharing information at any level on our website.
OUR REFUND POLICY
If there was a payment error (identical orders, double payment, etc.) or we are unable to handle your order, you may be eligible for a full refund. Furthermore, if you cancel your order before it is assigned to a writer, you will receive a full refund.
You will be entitled to a 70% refund. If a writer has been assigned to your order and less than half of the order has been completed, the writer should be compensated for their effort and time.
If a writer has been assigned to your order and more than half of the order has been completed, or if we are unable to provide you with a suitable writer to revise your order, you will be able to receive 50% of your money back.
We will not be able to refund in any other circumstances to avoid abuse of the facility. See our money bank guarantee under our Terms and Conditions for more information on our refund policy.
POLICY OF REVISION
We are conscientious about our work and strive to meet all of your requirements by getting it right the first time. If, for any reason, you are dissatisfied with our work, you may request a revision of your order. We believe that the customer is king, so we offer unlimited revisions to our customers.
Our standard revision policy requires a minimum of 12 hours to complete, but if the revision is minor, we revise immediately and return the work.
Please include as many details as possible with your order to avoid the need for revisions. Also, ensure that you provide correct instructions the first time you place your order, as any changes will result in additional payment.
TIME OF DELIVERY
We take delivery time very seriously because we know how important it is to you. We complete 99.9% of orders placed with us well ahead of the deadline you set. In an ironic twist, some unforeseen circumstances may cause the order to take longer than anticipated; in such a case, we will notify you promptly and ensure that any time spent past the deadline is minimal.
We also advise our clients to check their spam folder because notification emails are sometimes automatically routed there. To download the final files, go to your account area by logging in to our website with your credentials and downloading the final files from there. If you are unable to download the completed paper, we can send it to you via the email address you provided.
THE SECURITY OF YOUR CREDIT CARD INFORMATION
On this site, we do not collect, sell, or share your credit/debit card information. We take your privacy very seriously. As a result, payments are processed securely through the dependable and trusted PayPal payment system, with which you share only your email address. We’ve also encrypted our website to make it more secure.
DISCLAIMER REGARDING LINKS
We occasionally provide URL links to other websites that contain information that you may find useful. Collegecustomessays.com is not affiliated with such links and accepts no responsibility if anyone relies on them to make a decision.
